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Emergency Services

The 5 Biggest Emergency Services Stores in Florence, Italy

Florence, Italy, is renowned for its cultural heritage, art treasures, and beautiful landscapes. However, behind the scenes, there are several emergency services that work tirelessly to ensure the safety and well-being of its citizens and visitors. These services play a crucial role in responding to emergencies, providing medical assistance, and maintaining public order.

  • Fire Department of Florence (Vigili del Fuoco di Firenze):

The Florence Fire Department is responsible for firefighting, technical rescue operations, and emergency medical services. This department has several fire stations strategically located throughout the city, and its firefighters are highly trained and equipped to handle various emergencies. They are known for their swift response to fires, accidents, and natural disasters.

  • Police Force of Florence (Polizia di Stato di Firenze):

The Florence Police Force is tasked with maintaining public order, preventing crime, and investigating criminal activities. They patrol the streets, respond to calls for assistance, and enforce traffic laws. The police force works closely with other emergency services to ensure a coordinated response to incidents.

  • Carabinieri of Florence (Arma dei Carabinieri di Firenze):

The Carabinieri are a national gendarmerie force that performs a wide range of duties, including law enforcement, military policing, and civil protection. In Florence, the Carabinieri are responsible for patrolling rural areas, conducting investigations, and providing security at key locations. They are known for their professionalism and dedication to serving the community.

  • Emergency Medical Services of Florence (Soccorso Sanitario di Firenze):

The Emergency Medical Services of Florence provide pre-hospital care and transportation to patients in need. They operate ambulances and medical response vehicles equipped with advanced medical equipment and staffed by skilled medical personnel. These services are essential for responding to medical emergencies and saving lives.

  • Civil Protection Department of Florence (Protezione Civile di Firenze):

The Civil Protection Department is responsible for coordinating emergency responses to natural disasters, such as floods, earthquakes, and wildfires. They work with other emergency services and volunteer organizations to provide assistance to affected communities. The Civil Protection Department also conducts public awareness campaigns to educate citizens about disaster preparedness.

The 5 Biggest Emergency Services near Florence, Italy

Emergency Services in Florence, Italy
Emergency Services in Florence, Italy

Santa Maria Nuova Hospital

  • Address: Piazza di Santa Maria Nuova, 1, 50122 Firenze FI, Italy
  • Map: Click here
  • Rating: 3.6 (351)
  • Phone: +39 055 69381
  • Website: Link
  • Opening hours:
    Monday: Open 24 hours
    Tuesday: Open 24 hours
    Wednesday: Open 24 hours
    Thursday: Open 24 hours
    Friday: Open 24 hours
    Saturday: Open 24 hours
    Sunday: Open 24 hours
  • Reviews:
    Tsukie Hoyos Chacon✭✭✭✭✭
    a week ago
    I want to add my comment to the other positive ones because those positive comments are the ones who contributed to the hope I needed to take my sick and unable to breathe husband to this place.

    We got a Uber and arrived there at 4am. There was a police officer or security guard who showed us the button to press for assistance. He pushed that button and a nurse immediately came out. My husband was the only one allowed to go in, and the police officer respectfully showed me the waiting area where I could have a sit. They all spoke English and the ones who didn’t were patiently trying to explain.

    My husband had some blood work done and was sent right out to sit with me. A nurse came 20 minutes later and took him for some more blood work, x rays, and tests. He was nebulized and administered medicine. The nurse came out to let me know what they were doing to him. Husband was sent outside to wait for doctor to arrive. When doctor arrived he gave him the good news that he didn’t have pneumonia but had acute broncchitis. He prescribed some medicine and was sent home. We were treated professionally and with respect. Nurses and doctors were busy attending other sick people, but that didn’t stop them from being kind to us no matter how we looked like or our situation.

    While waiting outside we came across inpatient patients yelling at nurses, at the security guards and over all loosing it. They definitely altered the peace of the other patients waiting in the waiting area and that of the patients inside and hardworking personnel. Husband was telling me he saw something similar inside where a patient was yelling at nurses and nurses were yelling back to try to make them understand.

    The facilities have immaculate clean bathrooms people in the waiting area can use, and well supplied vending machines also. Chairs to wait and plenty of outlets to charge your phone. The waiting area was a bit messy, and people should be more responsible and pick up their meses. In the morning, we saw a lady come out with a cleaning cart to wash the floors and pick up garbage.

    We are so grateful this place exists, grateful for all the personnel who make it funcional until today. You’re truly angels and heroes. We experienced pure goodness. $400 euros well spent. And the medicine they prescribed ended being $25 euros.

    I hope this review serves anyone in desperation like we were.

    Liza Stace Pagliari
    a month ago
    If I could give a lower rating I would. This is my first review of anything ever. My father arrived in the ER very early in the morning on the 23rd of December. After we were denied access to see him, he was not put into a bed in the ward until 24 plus hours later. No one was allowed to see him for that entire period. He had plenty of horrible stories about his treatment during his time in the ER by the staff. I was completely horrified. It is understandable they do not let family sit with patients in the ER as they are better able to treat them as poorly as they want to without repercussions. I cannot believe what my father had to say about his time there and I am horrified anyone would be treated as such while very sick, especially in a foreign country over the holidays. Absolutely insane.
    Pramod Kumar✭✭✭✭✭
    a month ago
    I was admitted by ambulance service for a fractured ankle during my visit to Florence. Hospital staff is very kind. They provided me the best of service possible. Communicated with me in English with help of staff knew English. Thankful to all the Ambulance staff, Doctors, Nurses in Hospital
    Sentle Nell✭✭✭✭✭
    3 months ago
    GRATEFUL FOR SUCH PHENOMENAL SERVICE

    I arrived at the emergency ward on the early morning of the 23rd of October with terrible respiratory problems and struggling to breathe. I was met by the staff at the entrance my details taken and immediately prioritised. I was nervous about my treatment as person of colour and a foreigner BUT every single nurse, doctor, porter and attendant acted in the highest professionalism and were truly kind, caring and considerate of my state.

    The doctor ran tests and I had to be admitted in the ICU ward. The level of thoroughness, efficiency, care and diligence was remarkable. Each test and blood sample was explained so I understood the process. I truly felt cared for and supported. I couldn’t be more grateful to the entire staff that worked in the ER and ICU wards on the 23rd – 27th of October 2023, you not only saved my life but showed incredible compassion towards me. Thank you!!

    Eunjung Hwang
    2 months ago
    I went to take a blood test 2 weeks ago, all was well. and I came back today for taking my blood test’s result. And I definitely feel racism from a reception woman who working at Centro Prelievi. There was no one beside me, I just had to wait until they finished their chatting. And finally one italian man told me that I just could go directly to the reception due to the fact that they were doing nothing but talking each other. So I approached her and said “Buongiorno!”. She ignored me but just told me “DOCUMENTO!”. I was so surprised by her behavior. And when I recieved my result and I said again “Grazie!”…still she ignored me. Right after I left the reception of Centro prelievi, one Italian man approached her..she totally said “Buongiorno!”. What was that all about?? Because I’m asian, she could just ignored me like that?? Shame on you, woman! And please fire her as soon as possible! Who does that racism these days?! I went there today between 11:45-12:05pm. Every staffs are very friendly and nice except this woman with all her racism attitude!

Careggi University Hospital Emergency Room

  • Address: Viale Gaetano Pieraccini, 50139 Firenze FI, Italy
  • Map: Click here
  • Rating: 2.8 (191)
  • Phone: +39 055 794111
  • Website: Link
  • Opening hours:
    Monday: Open 24 hours
    Tuesday: Open 24 hours
    Wednesday: Open 24 hours
    Thursday: Open 24 hours
    Friday: Open 24 hours
    Saturday: Open 24 hours
    Sunday: Open 24 hours
  • Reviews:
    David Rodríguez Rivas✭✭✭✭✭
    a year ago
    Thursday 29/09/2022 at 10:33 am. Attended Careggi University hospital after going to Santa Maria Nuova Hospital and Piero Palegi. Got sent to this one. Attended because a chalazion i developed. Although I barely speak italian, they took care of me and i was out at 10:50. Really kind and respectful. Spent in total 17 minutes inside. I know it depends on the time and the day in which you go, and on the reason for which you go. In general all the people at the check-in, the nurses, and all personal I interacted with today was really nice and understanding. Recommended for Erasmus Students.
    Qiang Wang
    5 years ago
    Incredible waiting time for 5 hours without doing anyting.. Really bad place for the patients.
    Elatifi Abouddihaj
    5 years ago
    Worst hospital ever From 10am till 9pm just for a check To do some x-ray you have to wait the whole day And most of the patients talk bafly about the doctors becaus They dont do theire work as it should be Talking betwen each other alot and make patients wait more and more Iv been at this hospital for 2 times but i really hate the long waiting As a place its clean but as healing they make u suffer alot ……
    Filippo Campolmi
    a year ago
    Infinite waiting and bad staff
    Vasile- Nuca Nicusor✭✭✭✭✭
    a year ago
    Super

Fratellanza Popolare Di Peretola

  • Address: Via di Peretola, 68, 50145 Firenze FI, Italy
  • Map: Click here
  • Rating: 4.1 (79)

Santa Maria Nuova Hospital Emergency Room

  • Address: Piazza di Santa Maria Nuova, 1, 50122 Firenze FI, Italy
  • Map: Click here
  • Rating: 3 (70)

Maria Teresa Hospital

  • Address: Via della Cernaia, 18, 50129 Firenze FI, Italy
  • Map: Click here
  • Rating: 3.3 (51)

Explore some of the similar spots such in other prominent cities such as Catania, Bari and Palermo. By examining the presence of these places, we can gain insights into the entertainment landscape of Florence, Italy, reflecting a dynamic tourism environment and diverse consumer choices.

Top Emergency Services Alternatives in Florence, Italy

Emergency medical services in Italy currently consist primarily of a combination of volunteer organizations providing ambulance service, supplemented by physicians and nurses who perform all advanced life support (ALS) procedures. The emergency telephone number for emergency medical service in Italy is 118. Since 2017 it has also been possible to call by the European emergency number 112, although this is a general police/fire/medical number.

The Biggest Emergency Services in Italy

When in need of emergency services in Florence, Italy, there are several alternatives that are highly popular and readily available. These options provide quick and efficient assistance in times of crisis, ensuring the safety and well-being of locals and tourists alike.

  • 118 – Emergency Medical Services:

    In Florence, the emergency medical services can be accessed by dialing 118. This number connects individuals to the central emergency control room. When calling 118, callers are asked to provide their location and the nature of the emergency. The emergency medical services in Florence are operated by the local health authority, and they provide immediate assistance in case of accidents, injuries, or any medical emergencies. The service is available 24/7 and is free of charge.

  • 115 – Fire and Rescue Services:

    In case of a fire or a situation requiring rescue services, individuals can dial 115 to reach the fire and rescue services in Florence. The calls are answered by the Central Dispatch of the Fire Brigade, where the details of the emergency are taken. The fire and rescue services in Florence are highly trained and equipped to handle various situations, including fire incidents, car accidents, and floods. They provide immediate assistance and work to ensure the safety of all individuals involved.

  • 112 – Polizia (Police) Emergency Number:

    For any emergencies requiring police intervention, individuals can dial 112 to reach the Polizia (Police) emergency number in Florence. The calls are answered by the local police control room, where the situation is assessed, and appropriate action is taken. The police in Florence are responsible for maintaining law and order, responding to criminal activities, and ensuring public safety. They are available 24/7 and provide prompt assistance when needed.

It is important to keep these emergency service numbers in mind when visiting Florence, as they can be crucial in times of crisis. Along with these alternatives, it is also recommended to familiarize oneself with local emergency protocols and have a basic understanding of the local language for effective communication during emergencies.

Emergency Services in Florence, Italy
Emergency Services in Florence, Italy

Thank you for taking the time to read our article. For more in-depth reviews and comprehensive ratings on the Emergency Services spots, please explore the recommended articles listed below.

Posted by
Kazan Aldrich

I used to be a pilot, but ended up being just a mediocre writer.

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